Refund policy
Draft of October 12, 2026
This policy explains what happens with money you pay on LeadGate. Parts of it are still being decided, and this page says so where that is the case.
1. Leads
We do not refund or credit leads reported as bad at this time. This policy is under review. If you have a problem with a lead, contact support at support@leadgate.io or through Customer Support in your portal, and a person on our team will look at it.
A phone number we already received in the last 90 days is never sent to anyone, so you are not charged for it.
2. Unused wallet balance
Whether unused wallet balance can be refunded is under review. If you want to discuss your balance, contact support at support@leadgate.io.
3. Plan fees
- Plan fees are not refundable for the current 30-day period, including a period that has just started.
- You can cancel any time. Cancelling stops the next renewal; your plan stays active until the end of the period you paid for.
4. Contact
LeadGate
7901 4th St N, St. Petersburg, FL 33702
Email: support@leadgate.io